How to make and how to cancel an order for "Aliexpress"

"Alyexpress" is one of the most famous online trading platforms, on which a huge number of various products are collected.

Ordering goods on "Aliexpress" gives a lot ofadvantages: low price, fast delivery, interesting models that can not always be found in your country. A huge number of Russians are already buying on this site, but still a large proportion of the population is still indifferent to online shopping. In fact, in order to buy something on this site, you only need to register, select a seller, pay and receive your item. But in this article I want to tell you more about how to cancel an order for "Aliexpress", and what to do if your order is frozen. But first things first.

Search and selection of goods

To make it easier for you to navigate the site,I advise you to immediately translate it into Russian. This can be done by clicking on the button "Choose language" in the right corner of the page. Now all variety of goods is accessible for understanding, for convenience the assortment is divided into catalogs.

To select the most suitable product, you need to check the boxes in the required boxes in the search. Let's look at them in more detail.

Free Shipping - this option displays only products withfree shipping from China. By the way, most sellers offer this option, in which the order is delivered via China air mail.

• Top Rated - products are shown only with high appreciation from customers.
• Sales Items - discounted items.
• Seller Online - the seller on the network.
• 1 Piece Only - only items sold per piece are displayed.

Merchant selection

This section is especially important for those who doorder through "Aliexpress" for the first time. When choosing a product, special attention should be paid to the seller: his rating, the number of positive and negative reviews. For the convenience of buyers, "AliExpress" introduces special symbols that allow you to assess the reliability of this person. The seller with "diamonds" or "crowns" can be considered good. Of course, you can order the goods from the "medalist", this does not mean that he offers a poor-quality product. It's all about the number of lots sold. And stumble upon a substandard thing, you can even with the most eminent seller.

To avoid this, carefully studysection with reviews. There buyers rate the product on a five-star scale and often leave comments. They can be extremely useful, because many indicate there corresponds the description and the real goods, the correctness of the dimensional table, the quality and other important parameters.

Ordering and payment

When placing an order, you can specify youraddress or address of relatives and friends. It is important to note that all data is filled only in Latin letters. In accordance with the rules of the Russian post, you need to specify not only the name and surname, but also the patronymic. You can pay for the purchase in any convenient way: Visa or MasterCard, QIWI, Webmoney and others.

Frozen order for "Aliexpress"

It is worth mentioning separately the topic of the frozenorder, indicated as FROZEN. A novice buyer of this status can scare, but do not be afraid. This means only one thing: "Aliexpress" takes care of the safety of your funds. Frozen order says that, in the opinion of the site, the seller conducts unsafe activities, and your order will be checked. You absolutely do not need to do something. It remains only to wait. Usually such a check is carried out within a week. The seller must provide the administration with the necessary data for this period, and you will receive your purchase. If he does not, your money will return as soon as possible. Very rarely happens that the seller can not answer (is on vacation or sick), so the money is returned, and then the goods still come. I repeat, this happens very rarely.

How to cancel an order for "Aliexpress"

Let's say you ordered a product, but it turned out that this thing displeased you, you chose another, etc., and now you are only interested in one thing: how to cancel an order for "Aliexpress"?

The simplest option is to refuse before paying it. You simply do not need to pay for the order within 20 days, and it will be canceled automatically.

If you have already paid for the purchase, but the seller has it yetdid not send, you need to click on the "Request Order Cancellation" button, which will appear one day after payment. It is necessary to understand that the system is only an intermediary between you and those who sell, so your order will be canceled only if the second party agrees.

You can return money even ifthe order has already been sent, but only through the dispute section. Opportunity to open a dispute will appear in a few days after sending. This period depends on the selected delivery service. It is necessary to write to the seller about the desire to cancel the order or complain to the administration and aggravate the dispute.

Now you know how to cancel an order for"Aliexpress", so you can safely order what you want. And finally, a small, but important advice: choose the seller carefully, analyze reviews, compare, and then you will find a great thing!

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